Drains · 5 min read
Blocked Drain at Night? What to Do in the First 30 Minutes
When a drain or toilet backs up late at night, the first half hour matters. Here’s what’s safe to try, what to leave alone, and when it’s time to call us.
Advice & news
Straight advice from engineers who do this every day
What to do in an emergency, what things cost you if they’re left, and how to stop them happening again.
Commercial · 6 min read
Fats, Oils and Grease: Keeping Restaurant Drains Flowing
Fats, oils and grease are the most common cause of blocked drains in commercial kitchens. Here’s how they cause problems, what the law expects, and a checklist you can pin up in the kitchen.
Drains · 5 min read
CCTV Drain Surveys Explained: How They Work and When You Need One
A CCTV drain survey shows exactly what’s happening inside a drain without digging. Here’s how one is carried out, what you get in the report and when it’s worth booking.
Drains · 5 min read
Who Is Responsible for Drains in London? Owner vs Thames Water
Whether a drain problem is yours or the water company’s depends on where the pipe is and what it serves. Here’s how responsibility works in England, and how to tell.
Plumbing · 5 min read
Burst Pipe? Find Your Stopcock and Follow These Steps
A burst pipe can release a lot of water quickly. Knowing where your stopcock is, and what to do next, makes a real difference to the damage.
Heating · 5 min read
Radiator Cold at the Top? How to Bleed It and Re-Pressurise
Where a radiator is cold tells you what’s wrong with it. Here’s how to read the signs, bleed a radiator safely and top up your boiler pressure afterwards.
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